"Please, sister, we don't want your compensation, and we don't want to say that your products are defective, okay?"

The man finally put down his attitude, looked at Liu Yan and said with an aggrieved look. .

When Liu Yan saw his expression, she couldn't help but want to laugh, but she held it back and said with a serious face: "In order to solve your problem satisfactorily, and also for us to go back without being punished. , I hope you can cooperate."

Finally, the helpless man could only watch Liu Yan and the others investigate their company's financial statements. The data that came out made the man's face extremely expression. distortion.

"For three consecutive months, the revenue was only 782? Sir, did we calculate it wrong?" Liu Yan looked at the man seriously and said.

Of course, this was Liu Yan’s intention. She knew that at this time, the man must be extremely regretful!

"No..." the man said without confidence.

"Well, if it is based on your revenue, it will be converted into 8 days when you use our products. The total will be 1 yuan. Please see if there are any problems." Liu Yan was still serious As he spoke, he handed the result he had already calculated in his hand to the man.

After the man took one look, he squinted and said, "No problem, no problem."

"Okay, I'll call Mr. Fang and ask him Loan the money immediately!" Liu Yan pretended to take out her mobile phone, still acting serious, but in fact at this time, she was already smiling like a sunflower in her heart.

"Sister, please stop making fun of me. In fact, our company is about to close down. The purchase of your microcomputers this time was all purchased with debt. We really have no choice, so we thought I came up with this bad move because your group is so big that we don’t care about the refund amount, so we can still breathe a sigh of relief..." The man almost held Liu Yan's hand and said with a sad face.

Seeing his appearance, Liu Yan sighed helplessly, and then said: "The final decision must be made by Mr. Fang. I must make this call."< br />
Liu Yan said this sincerely, after all, she did not have the right to make a decision.

After calling Fang Zhiqiang to explain the situation clearly, Fang Zhiqiang asked the man to answer the phone again.

"Hello, Mr. Fang..." the man said hesitantly.

“Hello, how much money do you need now?” Fang Zhiqiang said straight to the point.

"The foreign debt of only 500,000 yuan has not been paid off yet. We..." Before the man finished speaking, Fang Zhiqiang interrupted: "I will give you one million, and the five One hundred thousand, justIt counts as your mental loss fee, and the other five hundred thousand can be counted as our shareholding, okay? ”

“Mr. Fang? You..." The man gasped in surprise and couldn't believe what he just heard.

"We will take care of every sensible customer, but we also believe that our No customer will make any bad comments about Mingda against their will, because we have a clear conscience from beginning to end. Of course, I also know that small and medium-sized enterprises have many difficulties that others may not understand, but I can understand that the help I am providing you this time is not simply because you are a customer of Mingda. Your company is currently in such a predicament. You are still trying to find ways to help the company tide over the difficulties, instead of thinking about closing down. I appreciate this very much. Therefore, I believe that one day, you will be able to succeed. Those who work in self-media are generally very young. I will listen to you. The voice is only in its twenties and still has a lot of time, so come on! "Fang Zhiqiang's words were so sincere that the man's eyes couldn't help but moisten after listening to them.

Because every word Fang Zhiqiang spoke accurately spoke to his heart. I'm gone.

"Mr. Fang, since you have said this, I, Liu Jianhao, am here to make a promise to you today. All of your one million will be regarded as investment capital. When we established this company, our registered capital was two million. Excluding our later maintenance costs, we will give you 35% of the dry shares. Do you think this is okay? "Liu Jianhao is also a person with strong self-esteem at heart. Otherwise, when Liu Yan wanted to check their financial statements just now, he would not have resisted.

When things have reached this point, everyone knows that in Mingda has no responsibility in this matter. If he really accepted the five hundred thousand mental damages offered by Fang Zhiqiang, who would he be?

After Fang Zhiqiang listened, , couldn't help but nodded, and continued: "Okay, this money is given to you in my personal name. You are still the president of your company. I will not hold any position, nor will I place anyone in your company." An employee! "

"Mr. Fang... thank you so much..." Liu Jianhao was about to cry.

Seeing this, Liu Yan on the side was a little confused. , Fang Zhiqiang obviously didn’t need to pay this million at all, and it was still his personal money.

After hanging up the phone, Liu Jianhao excitedly held Liu Yan’s hand and shook it for a while. , and then slowly withdrew in Liu Yan’s embarrassed expression.

After leaving their company, Liu Yan couldn’t help but make a call to Fang Zhiqiang: “Qiangzi, this is your solution. ? Throw away a million? ”

“How do you say it’s a million dollars thrown away? "Fang Zhiqiang said disapprovingly.

"If you give someone one million, I think everyone will be satisfied, right? But we can’t just give money to someone who wants to return it, right? "Liu Yan continued doubtfully.

"Actually, there was no need to give it to him. The reason why I wanted to give it to him was because I thought he was quite similar to me. He would try his best to find a solution when encountering difficulties. , he asked for a return, wasn’t it also for repayment? And later he did not accept our mental damage compensation. It can be seen that he is also a person with strong self-esteem. Both of these points are quite similar to mine. I think he should be able to succeed. "

Fang Zhiqiang explained patiently.

"Then if you don't give the money, what are you going to tell others? "Liu Yan continued to ask.

"That's very simple, Yuan, can't we just pay it to others? And in principle, we shouldn't pay this money, so as long as he pays this 69, he will be satisfied, right? "Fang Zhiqiang replied.

"Well, if the next customer's loss is 10 million, and the product does not have any quality problems, what will you do? Also compensate? ”

“Of course we won’t pay! Mingda is principled, and there are many ways to satisfy customers. If the amount is too high and cannot be compensated, you will stay near their company and go there every day until they change from being disgusted to welcoming you. "Fang Zhiqiang continued.

"Qiangzi, you..." Liu Yan grinned helplessly when she heard this.

"What? What do you think this mission is about? It’s just for you to put your hot face on someone else’s cold butt! "Fang Zhiqiang said noncommittally.

Liu Yan suddenly felt like she had fallen into a pit, and the damn thing was that she couldn't get out no matter how hard she struggled.

"No matter what, We have only one purpose, to satisfy those customers. No matter what method we use, you have to know that as long as this purpose is achieved, we will be able to cultivate a group of loyal Mingda customers again. This group of customers will protect Mingda even in the future. If Mingda encounters such trouble again, they will be the first to stand up and complain for us, you know? "Fang Zhiqiang said this very seriously, and Liu Yan became serious after listening to it.

"It is true, Mingda needs such loyal customers very much at present.

"Okay I get it. "Although Liu Yan knew that this would be very hard, she accepted it for the sake of understanding!