Liu Yan was a little surprised and confused as to why Fang Zhiqiang called her, but she still smiled and said to the man: "Sorry, I'm going to answer the phone."

"Hi , Qiangzi, what's wrong?" Liu Yan, who answered the phone, asked doubtfully.

"Where is it?" Fang Zhiqiang's words were very brief.

“I work in a company doing after-sales service.” Liu Yan answered simply.

"How was it? It's harder than you thought, right?" Fang Zhiqiang said with a somewhat gloating tone.

"Hey, you are a person. If you are not involved in business, you will just say sarcastic remarks, right? Is your skin itchy again?" When Liu Yan heard this, she was so angry that she wanted to scratch Fang Zhi powerful.

"Getting back to the subject, the core of this visit is to prove that our products have no quality problems and there is no false propaganda. Can you do it well?" Fang Zhiqiang said seriously. .

"You're looking down on me, right? I know this even if you don't tell me! Don't worry, I will take care of it." Liu Yan said.

"Okay, then tell me, what do we need to do to achieve our core goal?" Fang Zhiqiang continued to ask.

"Of course we speak with facts. As long as there are no problems with our products, they have nothing to say." Liu Yan said disapprovingly.

“Then what is our purpose to achieve this core purpose?” Fang Zhiqiang continued to ask.

"If you're not Qiangzi, just say it directly. Don't mince words. You know I don't understand." Liu Yan said impatiently.

"Liu Yan, our ultimate goal is to make customers satisfied with our products and services, so that they will choose our products willingly." Fang Zhiqiang said earnestly.

"This is probably a bit difficult. The first company I just came into contact with almost made me curse. That guy is simply an unreasonable bastard!" Liu Yan said here, from I looked outside the bathroom and deliberately lowered my voice. After all, I was in someone else's company.

"That's what I'm worried about. With your temperament, it's easy to conflict with others, but in this mission, this is absolutely not allowed." Fang Zhiqiang sounded more serious. .

"Then what do you think we should do? People insist that there is something wrong with our products. No matter how we explain or test, they just don't accept it. What do you think I should do?" Liu Yan was also helpless. .

Fang Zhiqiang was suddenly silent for a while, seeming to be thinking about something.

After a while, Fang Zhiqiang spoke again: "Let's do this. Give the customer the phone number and let me call him directly.He said. "

"Huh? Can you explain it clearly on the phone? "Liu Yan was a little surprised.

"Let's try it. "

Liu Yan had no choice but to do as she was told and gave the phone to the man.

"Hello? what? ! "The man said in a very bad tone.

"Hello, I am Fang Zhiqiang, the president of Mingda. What is the problem with your company's products? "Fang Zhiqiang got straight to the point.

"Fang... Fang Zhiqiang? "The man was a little stunned. He didn't expect that he could actually talk to Fang Zhiqiang! What's more, he didn't expect that it was Fang Zhiqiang who took the initiative to find him!

"Yes, I am Fang Zhiqiang. Currently our After-sales personnel are already in your company. If you have any problems with the product, they can be solved in person. Has your current problem been solved? "Fang Zhiqiang continued to say politely.

"Um..." The man didn't know whether it was because he was excited or felt that he was wrong. He suddenly hesitated.

"Your product configuration is too high. Low and unable to meet our work requirements. "Finally, the man said it.

"The configuration is too low? Is it because you didn't pay attention to the configuration when choosing the product, or the configuration indicated on our product does not match the actual use effect? "Fang Zhiqiang said in confusion.

The man continued to be speechless. It was neither of these two things. He knew very well in his heart that it was actually him who was causing trouble.

" Anyway, it was much lower than I expected, and we couldn’t use it at all after buying it! "The man had nothing to say, he could only say this.

Fang Zhiqiang could naturally hear it, and immediately smiled, and then continued: "In that case, let our staff check your company Financial statements, as well as the total losses caused to you since you used our products, we understand that we will compensate you in full. Do you think this is okay? "

When the man heard this, his expression immediately turned bad. Their company's revenue was really unsightly. If it were to be investigated publicly, he would feel embarrassed.< br />
"There is no need to check. We are a self-media company, mainly making short videos. We have been using your products for eight days. Originally, I planned to ask you to compensate five million, depending on your attitude. It's pretty good, just pay two million! "After the man finished speaking, he glanced at Liu Yan.

Liu Yan couldn't help but laugh. It could be seen that this man was obviously pretending to be 13.

"How about that? The verification is certain, and actual compensation will be given based on the actual losses, and you will not be short of a penny! Moreover, on the basis of the original compensation, we will also give you a certain amount of additional compensation for mental losses. Don’t worry, we willWe will definitely satisfy you! "Fang Zhiqiang continued.

Through the previous counterparty, Fang Zhiqiang listened to the tone and tone of the other party's words, and could tell that he was a small company, and the revenue would definitely not be too high, and the products Even though there was no problem himself, Fang Zhiqiang deliberately said this, subtly making the person involved feel embarrassed.

Sure enough, when the man heard this, he had no choice but to say: "Then... …Forget it! Just think of it as our bad luck! "

Fang Zhiqiang refused to give up and continued: "Sir, Mingda will not treat its customers like this. As long as the customer is not satisfied at all, we will do our best to serve you! I'll let them calculate your total losses now, and it won't waste too much of your time! "

Liu Yan heard the whole process clearly. She had learned Fang Zhiqiang's method, and she immediately looked at the man with a smile.

"I said If you don’t need it, you won’t need it. Why are you so stubborn? ! Isn’t it okay for us to consider ourselves unlucky? "

The man was a little angry.

"Mingda will not let his customers suffer. If you do this, give the phone to my staff and I will make arrangements now! "

Before Fang Zhiqiang finished speaking, Liu Yan quickly answered: "Mr. Fang, I'm here! "

"Liu Yan, you must carefully calculate the total losses of this company now, and there must be no carelessness! Show me the final calculated data and I will issue the loan right away! "Fang Zhiqiang's serious voice made the man want to crawl into the cracks in the ground.

"There's really no need, Mr. Fang, right? Can we take back the slander against your products? "The man said into the phone.

"Sir, if our after-sales service ends like this, I will still punish them after they come back. The customer's problem has not been substantially solved. Mingda will never allow it! Our service tenet is until the customer is satisfied! "Fang Zhiqiang continued seriously.

"I'm very satisfied! very satisfied! Is that okay? "Although the man said this, his tone was still bad.

"Liu Yan, start! "Fang Zhiqiang didn't hear anything and said directly to Liu Yan.

"Okay, Mr. Fang! "Liu Yan replied with a smile, and immediately arranged for her deputies to start reviewing their company's financial statements.