"Xiao Wu, what do you think?" Huang Wanting nodded, then looked at Xiao Wu again and asked.
"Sister Qingqing, I have to say that I would never have thought of your method before, but I have to say that you are really too smart to come up with such a way to get the best of both worlds. Find a way!" Xiao Wu knew Xiao Man, so when he saw Xiao Man say those words so firmly, he already knew that Xiao Man would be able to take care of the company.
Although Xiaoman is a low-key person, she is a woman with strong self-esteem.
Especially when she was working as an assistant to Huang Wanting, she demonstrated this vividly. Once someone hurt Huang Wanting's self-esteem in the slightest, she would immediately stand up and fight back with sharp words. The other party, even if that person is Sister Yang, she will step forward to object without fear.
And a woman with such a character, once she gives a guarantee, once she makes a promise, even if others don't take it seriously, she herself cannot take it seriously.
"I know that Xiaoman has no experience in running a company before, but Xiaowu, I believe in her not only because she has been by my side, but also..."
"Sister Qingqing, you don't have to say anything. I understand Xiaoman's character and I trust her more than you!"
Xiaowu stretched out his hand and interrupted Huang Wanting. He knew that Huang Wanting What to say next, and those words are exactly what Xiao Wu wants to say in his heart.
Seeing Xiao Wu’s behavior, Huang Wanting also nodded with some emotion.
After all, this plan was promoted by herself. To be honest, Huang Wanting did have some selfish motives in her heart. In order to make Xiaoman's life better in the future, and to allow her to be able to A little progress.
"Haha! It seems that such a difficult problem has been solved so easily by you. It can be seen that your future company will definitely develop in a way that will make everyone stunned!"
Cheng Xun suddenly stood up, laughed twice, looked at Huang Wanting and the three of them very seriously, nodded repeatedly and said.
“Then I’ll give you Mr. Cheng’s good wishes!” Xiao Wu also stood up and said with a smile.
"Xiaoman, next, I will leave it to you to register the company and handle all the materials. Although it will be very hard, you have to remember the promise you just made!" Huang Wanting looked at Xiaoman again and said solemnly.
“Sister Qingqing, don’t worry, although I, Xiaoman, am not that outstanding, I must be a person who does what I say. As long as I say it, I will definitely try my best to complete it. !”
Xiaoman gritted his teeth and was very determined.Said with determination.
……
Liu Yan and Chen Qinghe have been dating each other for nearly half a month.
After half a month, the two of them have learned a lot from each other. The only exception was the case that Liu Yan was responsible for. That time, she was really pissed off. There's obviously nothing wrong with the product, but the customer is just messing around.
Liu Yan’s violent temper had obviously been suppressed for so long, but that time, it exploded completely out of control.
In the end, the customer was so frightened that he begged for mercy, hoping that Liu Yan could "spare his life." Of course, the customer immediately turned against him and started to promote Mingda online even more viciously than before. 'torture' style after-sales service.
Chen Qinghe soon discovered this, but when he contacted Liu Yan, he did not take the initiative to mention it, perhaps because he knew Liu Yan’s temperament. Or maybe it's because he already understands the psychology of his customers.
Regarding this, Chen Qinghe did what Liu Yan wanted.
Today, after leaving a company again, Chen Qinghe called again.
"Haha! Mr. Liu, how was your harvest today?"
As soon as the call was connected, Chen Qinghe said to Liu Yan excitedly.
"It's not bad, at least another trouble has been solved." Liu Yan sighed slightly and said.
"It seems that there is something bothering you? Let me guess, the customer is difficult?" Chen Qinghe said.
"No, my current business level is quite high, okay? Don't look down on me!" Liu Yan said unconvinced.
In fact, in several previous contacts, Liu Yan was a little amazed by Chen Qinghe’s professionalism.
It is precisely because of that that Liu Yan worked hard and actively adjusted her shortcomings in the following work.
“What’s the reason?” Chen Qinghe asked doubtfully.
"Mr. Chen, there is actually something that I have never told you, but until now I feel quite awkward. To be honest, I don't know how to deal with it." Liu Yan's tone suddenly became very serious.
When Chen Qinghe heard this, he had roughly guessed what Liu Yan was going to say, but he still did not take the initiative and said again: "What's the matter?"
" Some time ago, there was a customer. After we had a falling out, he kept spreading the bad news about Mingda and the failure of our after-sales service on the Internet.Responsibility has caused a lot of public opinion now. The company I just left today knew about this incident. If it weren't for that incident, we would have ended it more smoothly. Now it seems that that incident will have a great impact on me in the future. The work may have a considerable impact. You should have already received feedback, right? Haven't you noticed anything wrong in the past two days? Liu Yan said at the end, her tone deliberately raised a little.
In fact, Liu Yan knew very well that the news spread by the customer on the Internet must have reached the area that Chen Qinghe was responsible for. , Chen Qinghe’s work must have been affected to a certain extent, but Chen Qinghe never said anything, so today Liu Yan specifically took the initiative to bring it up.
“Haha, this, I think it’s nothing. , this is something that everyone encounters when doing after-sales service. I have often encountered such things before, so don’t take it too seriously. "Chen Qinghe said in a very calm tone.
It seems that this matter is indeed a very common thing.
"Mr. Chen, I remember you before Not such a generous character? When did you become so open-minded? "Liu Yan was a little unbelievable. Her previous understanding of Chen Qinghe was completely different from what she knows now.
But Liu Yan actually knew that since Chen Qinghe had not mentioned this for so long, This incident shows that he is no longer the same as before.
“What do you mean by Mr. Liu’s words? You look down on people, right? "Chen Qinghe joked.
"No, Mr. Chen, what do you think is the best way to solve this matter? "Liu Yan regained her seriousness and asked.
After all, Chen Qinghe has much more experience in this field than Liu Yan. Liu Yan couldn't think of a good solution. Chen Qinghe Maybe there can be a way.
“Well...it’s easy to handle! For every online entry they publish, you ask your assistant to collect it. Later, these can be used as evidence. For now, just stay put. The difficulty of the next work will increase. I believe you have the ability to complete it. Wait until all the problems are solved. After solving it, that matter will be solved easily. "
Sensing Liu Yan's serious tone, Chen Qinghe also said very seriously.
"What do you mean? After all, are you asking me to do nothing? "Liu Yan didn't quite understand what she was hearing. This matter has troubled Liu Yan a lot now. She has been struggling with it for a long time.
"Breaking with silence is the best strategy. It is also the most efficient solution. For such a customer, if you let him roar, in the end he will find that all his previous unreasonable troubles will become a joke. At that time, it will not be you who begs him to say something. That's fine, but he is begging you to forgive him. "Chen Qinghe continued.
"Mr. Chen, are you kidding me? How can you expect such a heartless person to come back?" Liu Yan was a little angry.
"Haha, Mr. Liu, don't be anxious. If you want to believe me, just wait and see. In the end, if it weren't for what I said, my name, Chen Qinghe, would be written backwards!" Chen Qinghe Qinghe's firmness and decisiveness made Liu Yan a little overwhelmed.
Indeed, Chen Qinghe’s idea of solving problems is so novel that Liu Yan has never been exposed to it before.
Liu Yan fell silent. After a while, Chen Qinghe said again: "Mr. Liu, our kind of work is actually a psychological game between people. Can you defeat it psychologically?" The opponent is already half successful. If you want to suppress him, you need a stronger psychological quality. And what I just said requires a strong psychological quality. If you have it, if you want to suppress the opponent, you must completely It's just a piece of cake."
"Psychological quality? What does this have to do with psychological quality?" Liu Yan was even more confused.
"Haha, when you see a dog growling wantonly around you, would you choose to kick it to death or indulge it?" Chen Qinghe continued to ask.
"Of course I'll kick it to death! If I don't kick it to death, what if it bites me?" Liu Yan replied without hesitation.
“This is psychological quality.” Chen Qinghe said very firmly.
"What...means?" Liu Yan still didn't quite understand.
"That's it for now, Mr. Liu, I have to go to the next company and complete today's task before dark." Chen Qinghe didn't say more. After saying this, Hang up the phone.
But Liu Yan was still listening to the beeps coming from the phone with a blank look on her face.
"Mr. Liu, do you want to get in the car?" The assistant looked at Liu Yan in a daze, pointed to the opened car door, and asked softly.
Only then did Liu Yan come to her senses, looked at her assistant, then at the opened car door, and then walked up slowly.
"Are we going to the next company?" After getting on the bus, the driver looked back at Liu Yan's confused expression, and it was already getting late, so he asked.
"Go! Of course I want to go! Why not go?" After Liu Yan finished speaking, she sighed, but she still frowned, as for what Chen Qinghe said about 'psychological quality' , she still hasn’t figured out what’s going on, but she just feels very high-minded.
The most disgusting thing is that Chen Qinghe also deliberately showed off his hypocrisy. Since he was going to say it, he didn’t explain it clearly. In the end, he hung up the phone directly and made himself confused until now.Confused.